6 Min ReadTrending Now 13 May 2020
Her Secret? "Just fake it". Beatrice Fischel-Bock wholeheartedly believes that failure isn't the end—it's just the beginning. The 26-year-old CEO and co-founder of the home decor tool Hutch (it mixes 3D technology with online shopping to let you virtually decorate your space) took the company from a college side hustle to business venture with over $17 million in funding. All in just six short years. And the secret to her success? The failures along the way.
"Fail fast, fix fast, and learn fast."
Fischel-Bock and her co-founders were interior design students at George Washington University with friends constantly calling them for home décor guidance. “It seemed crazy that no one knew how to buy furniture. They didn't know where to go. They didn't know what to buy or what would look good in their space," Fischel-Bock says.
So, Fischel-Bock and her friends put together an executive summary and entered a business line competition at their school and were immediately denied. That was their first failure. “There's nothing very calm about the journey and you have to accept the failure and make it part of the process. Others might have said, 'Okay, well, I guess I'm not moving forward.' But that's not what happened to us," she recalls. “We considered the executive summary we put together as our first step, and we just kept going on our journey. We built a website, did things for free and tested out our whole concept."
“The only thing you can count on is change"
Fischel-Bock readily admits that the only constant over the past six years is the rapid amount of change that's taken place. Something Fischel-Bock has embraced rather than resist. “Today, I take solace in counting on change because you know what? Things are going to change no matter what—so just go with the flow," Fischel-Bock says. “If it's not going well, you know it's going to go better. If it's going well, don't get an ego because it can go back and become bad again."
In college, after a lot of sweat and sleepless nights, the business made almost one million in revenue. Fischel-Bock worked as a cocktail waitress until 2 am on Friday nights and then was up at 7 am to do installs. “There were a couple of major breakdowns. My roommate was picking me up off the floor—but we were doing it with each other and that was huge," she recalls. “We fought but we had a support system with each other. And we just felt so strongly about what we were doing."
“There were a couple of major breakdowns. My roommate was picking me up off the floor—but we were doing it with each other and that was huge," she recalls. “We fought but we had a support system with each other. And we just felt so strongly about what we were doing."
After graduation, Fischel-Bock and her co-founders knew they couldn't abandon all their hard work. So, they went to the mecca for entrepreneurs—Shark Tank. Even though they received an offer from Barbara Corcoran and accepted—the partnership ultimately did not come to fruition. “It's a handshake deal on the show and then you start to the due diligence. That's when we realized the terms weren't that great. We were asking for $100,000 for 33 percent of our company and that was crazy. We raised 17M for similar terms," says Fischel-Bock. Even though Fischel-Bock would have liked Corcoran as a mentor, the deal wasn't meant to be.
Being on Shark Tank, however, was instrumental in Hutch's growth. Watching the show that night was Sean Rad, founder of Tinder, and he changed everything. “Connecting with him was the only good thing that came of Shark Tank. He's a fan of the show and always reaching out to companies he thinks are interesting," says Fischel-Bock. “He actually had thought of some furniture ideas before launching Tinder. He reached out and we really clicked."
"If you take a bunch of rocks and put them in a tumbler overnight—they'll make a ton of sound. But in the morning, you'll open it up and they'll be smooth stone."
Sean offered up the money and resources Hutch needed to get to the next level. He also brought Fischel-Bock and her team out to LA (where they're now based) and introduced them to key business players. But, Rad also reinforced to Fischel-Bock why a mentor is so valuable. “I've always sought out advice from people who've done anything before me. I don't have that ego that wants to do things my way," says Fischel-Bock. “People love giving advice. I know now I will always be available to anyone who wants mine.
Fischel-Bock loves that parable famously told by Apple founder Steve Jobs because it's inspired the way she tries to lead her company. The story is a metaphor for a team that's working really hard on something they're passionate about. Yet, that team bumps up against each other and has arguments. Even so, they're still working together to polish each other and polish their ideas. The result? These beautiful stones.
“At Hutch, we're very opinionated, and push each other—but in the end, hopefully, we're making the right choices," Fischel-Bock says. As a boss, she prefers to be collaborative. She doesn't want to lead by dictating her vision and giving everyone no choice but to see it through. “Spencer Rascoff, the CEO of Zillow, says being a boss means 'finding people to empower that do things better than you do,'" says she says. “That's really changed my perspective on how to hold my vision and keep everyone in the same direction—yet empowering those who might make a better decision than me to make it."
“Just fake it"
Here's a secret about being a massive success story at just 26-years-old: “Everyone acts confident, but no one really knows what they're doing," Fischel-Bock says. “That's what I've learned by meeting these larger than life entrepreneurs—they're all human, they all don't know everything, and you're probably at par." Project confidence until it catches up and you really start feeling that way. Fischel-Bock wants to empower women to embrace their inner confidence. She wants women to stop second-guessing their decisions or doubting their abilities—something she rarely sees men do. “It holds you back and becomes emotionally damaging," she says. “I spent so long questioning if I wasn't good enough and wondering if there were others who could do it better. But, as I get older, that's gone away and I get more confident."
This piece was originally published in May 2019.
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Help! My Friend Is a No Show
Dear Armchair Psychologist,
I have a friend who doesn't reply to my messages about meeting for dinner, etc. Although, last week I ran into her at a local restaurant of mine, it has always been awkward to be friends with her. Should I continue our friendship or discontinue it? We've been friends for a total four years and nothing has changed. I don't feel as comfortable with her as my other close friends, and I don't think I'll ever be able to reach that comfort zone in pure friendship.
Dear Sadsies,I am sorry to hear you've been neglected by your friend. You may already have the answer to your question, since you're evaluating the non-existing bond between yourself and your friend. However, I'll gladly affirm to you that a friendship that isn't reciprocated is not a good friendship.
I have had a similar situation with a friend whom I'd grown up with but who was also consistently a very negative person, a true Debby Downer. One day, I just had enough of her criticism and vitriol. I stopped making excuses for her and dumped her. It was a great decision and I haven't looked back. With that in mind, it could be possible that something has changed in your friend's life, but it's insignificant if she isn't responding to you. It's time to dump her and spend your energy where it's appreciated. Don't dwell on this friend. History is not enough to create a lasting bond, it only means just that—you and your friend have history—so let her be history!
- The Armchair Psychologist