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6 Leadership Qualities Displayed by Women World Leaders During COVID-19

6 Min Read
Business

In recent weeks we have been seeing a string of articles praising the exemplary ways that women political leaders of various nations throughout the world have been handling the COVID-19 crisis. Some of these articles suggest, overtly or tacitly, that women are simply better leaders, period. It may actually be that countries with female leaders are more likely to have progressive societies with a relatively higher level of trust in the government, and people are therefore more likely to cooperate with their leaders. Or it might be that due to social, historical, and cultural factors, women leaders, be they in politics or business, could not have gotten to where they are without certain leadership qualities that are now serving them well during crisis.

Regardless of the possible reasons, rather than get mired in a debate over whether women are intrinsically better leaders or not, it may be more productive to look at the qualities these female leaders in government are displaying and consider which are essential for crisis leadership.

We can then see how those same qualities can help leaders in business, male and female alike, to also lead effectively in crisis. Even though government and business goals may obviously differ, some principles are universal.

Deliberateness

Speaking at the United State of Women conference in 2018, Michelle Obama expressed frustration over watching male leaders repeatedly "blow it" and get second chances while women, in general, do not. Because of this, women leaders by necessity must be thoughtful and deliberate in their leadership. Since they can't afford to blow it, they need to begin pondering early on about what leadership qualities they wish to internalize and display, especially because they know they're being assessed every step of the way.

As I've been observing the actions of female political leaders during this crisis, what strikes me is that they all seem to be thoughtful, intentional, and deliberate about how they lead. The fact that Norway's Prime Minister Erna Solberg even considered, and has actually been holding, special news conferences just for children is a mark of this kind of thoughtful deliberateness. This same kind of thoughtful deliberateness can also help business leaders lead their companies through crises effectively. You might say that it is the foundation for all the other leadership qualities listed here.

As I've been observing the actions of female political leaders during this crisis, what strikes me is that they all seem to be thoughtful, intentional, and deliberate about how they lead.

Humility

Germany's Angela Merkel may be a scientist but most political leaders don't necessarily come from scientific backgrounds. In order to come up with effective crisis response strategies leaders must be willing to surround themselves with those who know more about various subject areas and to listen to them. This requires humility, a common trait shared by many of the women political leaders being celebrated now. Part of what made General Motors CEO Mary Barra's response to a crisis involving faulty ignition switches such a case study in good crisis management was the humility she showed during it.

Inclusiveness

New Zealand's Prime Minister Jacinda Ardern is a leader who employs an inclusive leadership style, and this brings us to a component that goes hand-in-hand with humility: inclusiveness. Not only must leaders be willing to humble themselves and listen, they should be willing to include a diversity of voices in the dialogue. In times of stress, particularly, people often resort to habitual, biased modes of decision-making. But solving complex problems requires considering different points of view so that leaders can make decisions that have positive impacts on the collective whole, not just a segment of the whole. Business leaders who are inclusive of diverse viewpoints will not only increase the likelihood that their companies will survive during this period but to potentially even thrive.

Decisiveness

Being willing to listen, and listening to diverse voices, are all important but there comes a time when leaders must consider everything they've been advised and then take decisive action. They can't always afford the luxury of waiting for perfect information or to be 100% confident about their choices. We have seen how grave the consequences can be when world leaders respond haltingly to the pandemic as in the case of the U.S. and the U.K., somewhat ironically given the pervasive stereotype that men are more decisive than women. Contrast this to Taiwan's President Tsai Ing-wen who, once informed, took action early and decisively to contain the virus. During crises, businesses also need leaders who can tread the often thin line between acting too soon and waiting too long. To again cite GM's Mary Barra, the CEO'S decisive actions during the company's 2014 crisis is widely agreed to have saved the company from almost certain catastrophe.

Communicativeness

Although the leaders of the aforementioned nations took early, decisive action, they also took care to clearly and effectively communicate to people what they were doing and why. Chancellor Angela Merkel's scientific yet concise explanation of how coronavirus transmission works helped Germans understand why it was so critical to contain the virus as early as possible. Meanwhile, Prime Minister Ardern has remarkably exhibited all the traits of good communication during a crisis by addressing her people clearly, consistently, and compassionately. In business, this can result in the "female leadership trust advantage" in which women leaders are able to win more trust in some crisis situations due to their interpersonal skills.

Empathy

Even before COVID-19, in the wake of a horrific act of terrorism in her country, Prime Minister Ardern exhibited one of the most important traits that any leader can have during a crisis: empathy. Her "be kind" refrain during the pandemic fueled a spirit of altruism in New Zealand, inspiring many acts of charity. In business as well, studies show that in crisis situations empathetic and compassionate leaders perform better and inspire more loyalty, engagement, and productivity.

To be clear, it is not that leaders who are women have universally performed well during the COVID-19 pandemic, nor have leaders who are men universally done poorly. Far from it. Italy's Prime Minister Giuseppe Conte's bold crisis management has helped his nation endure despite early accusations that his lockdowns were an overreaction. In business, Marriott's Arne Sorenson has been a portrait of stellar crisis leadership, displaying many of the traits that have been discussed here. But due to a complex array of factors—perhaps some of them innate to their gender but many of them due to social and cultural causes—it has been hard to ignore the fact that many female world leaders have indeed been rising to the occasion in ways that some of the most prominent male leaders have not. By studying what they have been doing right, men and women business leaders alike can also lead their companies through these dark times towards a more hopeful future.

Nicole Smith, assistant professor in the online MBA program at Ohio University.

5 Min Read
People

Judge Tanya Acker On Overcoming Racial Barriers And Her Rise To The Top


You may recognize Judge, Tanya Acker, from her political and legal commentary on different networks and shows like Good Morning America, The Talk, Wendy Williams, CNN Reports or The Insider. Acker is more than an experienced commentator. She is also a Judge on the fifth season of Emmy nominated CBS show, Hot Bench.

The show, created by Judge Judy, is a new take on the court genre. Alongside Acker, are two other judges: Patricia DiMango and Michael Corriero. Together the three-panel judges take viewers inside the courtroom and into their chambers. “I feel like my responsibility on the show is, to be honest, fair, [and] to try and give people a just and equitable result," Acker says. She is accomplished, honest and especially passionate about her career. In fact, Acker likes the fact that she is able to help people solve problems. “I think that efficient ways of solving disputes are really at the core of modern life.

“We are a very diverse community [with] different values, backgrounds [and] beliefs. It's inevitable that we're going to find ourselves in some conflicts. I enjoy being a part of a process where you can help resolve the conflicts and diffuse them," she explains.

Acker's career has been built around key moments and professional experiences in her life. Particularly, her time working right after college impacted the type of legal work she takes on now.

Shaping Her Career

Acker didn't foresee doing this kind of work on television when she was in college at either Howard University or Yale Law. “I was really open in college about what would happen next," Acker comments. “In fact, I deliberately chose a major (English) that wouldn't lock me into anything [because] I wanted to keep all of my options open." Her inevitable success on the show and throughout her career is an example of that. In fact, after graduating from Yale, Acker served as a judicial law clerk to Judge Dorothy Nelson who sits on the Ninth U.S. Circuit Court of Appeals.

It was not only her first job out of law school but also one of the formative experiences of her professional life. “[Judge Nelson is] certainly, if not my most important professional influence," Acker says. “She is really the living embodiment of justice, fairness, and believes in being faithful to the letter and the spirit of the law," she exclaims. “She delivers it all with a lot of love." Judge Nelson is still on the bench and is continuing to work through her Foundation: The Western Justice Center in Pasadena, California, where Acker serves on the board. The foundation helps people seeking alternative ways of resolving their disputes instead of going to court.

"I enjoy being a part of a process where you can help resolve the conflicts and diffuse them," she explains.

“It was important to her to try and create platforms for people to resolve conflict outside of court because court takes a long time," Acker explains. “I'm proud to be a part of that work and to sit on that board."

After her clerkship, she was awarded a Bristow Fellowship and continued building her career. Outside of the fellowship, Acker's legal work incorporated a broad variety of matters from civil litigation, constitutional cases, business counseling, and advising. One of her most memorable moments was representing a group of homeless people against the city. “They were being fought for vagrancy and our defense was, they had no place to go," she shares.

As part of her pro bono work, Acker was awarded the ACLU's First Amendment Award for her success with the case. Though, she has a hard time choosing from one of many memorable moments on Hot Bench. Acker does share a few of the things that matter to her. “Our show is really drawn from a cross-section of courtrooms across America and the chance to engage with such a diverse group of people really means a lot to me," she discusses.

How Did Acker Become A Judge?

In addition to Judge Nelson, Judge Judy is certainly among her top professional influences. “I think it's incredible [and] I feel very lucky that my professional career has been bookended by these incredible judges," she acclaims. “I've really learned a lot from Judy about this job, doing this kind of job on television." Before Acker was selected for Hot Bench, she hadn't been a judge. It was Judge Judy who recommended that she get some experience. Acker briefly comments on her first experience as a temporary judge on a volunteer basis in traffic court. “I was happy to be able to have the chance to kind of get a feel for it before we started doing the show," she comments. “Judy is a wonderful, kind, generous person [and] she's taught me quite a lot. I feel lucky."

Judge Acker in white pantsuit with her dog. Photo Courtesy of Annie Shak.

Acker's Time Away From Home

Outside of Hot Bench, Acker took recent trips to Haiti and Alabama. They were memorable and meaningful.

Haiti, in particular, was the first trip she excitedly talks about. She did some work there in an orphanage as part of LOVE Takes Root, an organization that is driven to help children around the world whether it's basic aid or education. “Haiti has a special place in my heart," she began. “As a person who's descended from enslaved people, I have a lot of honor and reverence for a country that threw off the shackles of slavery."

She was intrigued by the history of Haiti. Especially regarding the communities, corrupt government and natural disasters. “They really had to endure a lot, but I tell you this when I was there, I saw people who were more elegant, dignified, gracious and generous as any group of people I've ever met anywhere in the world," she goes on. “I think it left me with was a strong sense of how you can be graceful and elegant under fire." Acker is optimistic about the country's overall growth and success.

“[Judge Nelson is] certainly, if not my most important professional influence," Acker says. “She is really the living embodiment of justice, fairness, and believes in being faithful to the letter and the spirit of the law."

“There are certainly times when people treated me differently or made assumptions about me because I was a black woman," Acker says. “I've got it much better, but that doesn't mean it's perfect...it certainly isn't, but you just have to keep it moving."

Her other trip was different in more ways than one. She traveled there for the first time with her mother as part of a get out to vote effort, that Alabama's First black House Minority Leader, Anthony Daniels was organizing. “It was incredible to take that trip with her [and] I've got to tell you, the South of today is not the South of my mother's upbringing," she explains. Originally from Mississippi, Acker's mother hasn't been back in the South since 1952. “Every place has a ways to go, but it was a really exciting trip [and] it was nice for me to connect with that part of the country and that part of my history."

Overcoming Racial Barriers

As a black woman, Acker has certainly faced challenges based on her race and gender. But it doesn't define who she is or what she can accomplish. “There are certainly times when people treated me differently or made assumptions about me because I was a black woman," she says. “There's no sort of barrier that someone would attempt to impose upon me that they didn't attempt to impose on my mother, grandmother or great-grandmother." In a space where disparity is sometimes apparent, she recognizes that there is no barrier someone would try to impose on her that they didn't attempt to impose on her mother or grandmothers. “I've got it much better, but that doesn't mean it's perfect...it certainly isn't, but you just have to keep it moving," Acker states. The conversation continues truthfully and seriously. Acker shares what it can be like for black women, specifically. “I think we're underestimated and we can be disrespected, whereas other folks are allowed the freedom to enjoy a full range of emotions and feelings," she articulates.

At times black women are often restricted from expressing themselves. “If someone wants to make an assumption or jump to a conclusion about me because of my race or gender, that's on them, but their assumptions aren't going to define me," Acker declares. “If something makes me angry or happy I will express that and if someone wants to caricature me, that's their pigeonholing; that's not my problem." A lifelong lesson she learned and shared is to not let other people define who you are. It is one of three bits of wisdom.

Three Pieces Of Advice From Judge Acker

The Power Of Self-awareness

“It's really important that you have a really firm sense of what you want to do and be, and how you're moving in the world because when people try to sway you, judge you or steer you off course you've got to have some basis for getting back on track."

Know Your Support System

“Have a strong community of people who you trust, love and who love you," she advises. “But also learn to love and trust yourself because sometimes it's your own voice that can provide you the most comfort or solace in something."

Learn From Your Experiences

“Trust yourself. Take care of yourself. Don't be too hard on yourself. Be honest with yourself.

“There are times when it's not enough to say this is who I am. Take it or leave it. Sometimes we've got things that we need to work on, change or improve upon," she concludes.

Acker stands out not only because of her accomplishments, but the way she views certain aspects of her life. These days, she's comfortable accepting what makes her different. “I think there's a time when you're younger when conformity feels comfortable, [but] I'm comfortable these days not conforming," she laughs. She enjoys being a decision maker and helping people work through it on Hot Bench.

This article was originally published May 15, 2019.