Photo Courtesy of Fitness Factory
People 14 October 2017
Subscription service products are practically a mainstream business model these days, but chances are you probably haven’t heard of meal subscription services like MealPal, which makes lunch-pickup from restaurants both convenient and affordable. Founded in 2016 by co-founder Mary Biggins, the unique subscription service has already garnered up to 3 million reservations, and is currently available in countries such as the United States, Canada, and the United Kingdom. And things are only looking brighter and better for Biggins and MealPal in 2017, as the startup has just announced a $20 million Series B investment.
But before Biggins even thought about launching MealPal, she worked in marketing roles in fairly entrepreneurial settings. This included performing marketing duties for a variety of sports collectibles at MBI, and also working on media buys and marketing campaigns for Vistaprint. These same roles ultimately influenced her future role as co- founder of the new food tech startup.
“I didn’t realize it at the time, but, both of these roles gave me the opportunity to test and launch products within the safety of a larger organization,” says Biggins.
And although striking out on your own may seem difficult and frightening, Biggins found the whole start up environment exciting, as she lists creating, building, and testing as some of her strongest assets.
“While I had the opportunity to create and test within larger companies early in my career, I wasn’t always solving problems that I cared about,” she says. “With MealPal, I’ve been able to solve problems or pain points that I’ve personally experienced. I love the motivation that comes from creating solutions to everyday problems.”
Getting the MealPal startup off the ground definitely had some initial challenges, but it didn’t stop Biggins from spurring the business into action. Once she and her co-founder settled on an idea for the subscription service, the duo aimed to launch it as quickly as possible. This included launching an initially shaky version of the site, which eventually evolved in six weeks to a more clearer vision.
“The first version of the site was fairly embarrassing, but, getting it to market quickly (and with some rough edges) was way more valuable than waiting six more weeks to launch a more perfected version,” she adds. “I think you don’t really start learning until you are getting feedback from real users.” MealPal also has had great investors that have aided in the company's successes. David Beisel at NextView Ventures, for example, led the first round of MealPal funding and has been a valuable advisor to the company.
“We’ve raised $35 million since our first round with NextView, and have been lucky to add smart and thoughtful investors from firms like Haystack Ventures, Comcast Ventures, Bessemer Ventures, and, most recently, Menlo Ventures,” she says.
As MealPal continues to boom up it’s user base internationally, Biggins says that the experience has been more than rewarding, as it empowers both consumers and restaurant owners everywhere to create new and meaningful relationships.
“I love that we are working on such a big opportunity,” she says. “Food is a complicated and competitive category. We have the opportunity to fundamentally change how people are eating on a daily basis while also empowering restaurant owners to build better businesses. That’s fun.”
As an entrepreneur in tech, Biggins recognizes the challenges the industry faces, as she states that navigating your business to success is definitely an obstacle many have to overcome.
“Male or female, I think the biggest problems will always be figuring out how to navigate your business to success,” she notes. “I think all entrepreneurs benefit from having a strong support system, ideally some combination of other founders that are going through similar challenges and friends and family that are far-removed from the start-up space.”
But that same road to success often starts with the right pitch, which Biggins stresses usually is best left unscripted.
“I’ve found that pitches that don’t follow a script usually result in the best conversations,” she states. “ It used to really throw me off when people would interrupt or ask a question that I would be addressing in later slides. However, I’ve learned to embrace it -- it’s usually a sign that whoever you are pitching is interested! Some of the best pitches have ended on the second slide and turned into conversations rather than a rehearsed presentation.”
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Help! I'm Dating a Jerk!
Dear Armchair Psychologist,
I've been dating my boyfriend for a year. After spending some vacation time with him and realizing he is not treating me the way I like I'm wondering — what do I do? I need him to be kinder and softer to me but he says simply, "chivalry is not his thing." I believe when two people decide to be together they need to adjust to each other. I don't think or feel my boyfriend is adjusting to what's important to me. Should I try to explain to him what's important to me, accept him for what he is, or leave him as I'm just not happy and the little gestures are important to me?
- Loveless Woman
Dear Loveless Woman,I am saddened you aren't getting your needs met in your relationship. Intimacy and affection are important to sustain a healthy relationship. It's troubling that even though you have expressed your needs to your boyfriend that it's fallen on deaf ears. You need to explore, with a therapist, why you have sought out this type of relationship and why you have stayed in it, even when it's making you chronically unhappy? Your belief that couples should adjust to each other is correct to some degree. These things often include compromising and bending on things like who gets the bigger closet or where to go for dinner. However, it's a tall order to ask someone to change their personality and if your boyfriend is indeed a jerk, like you say, who refuses to acknowledge your love language or express kindness and softness, then maybe you should find a partner who will embrace you while being chivalrous.
- The Armchair Psychologist
Hi Armchair Psychologist,
Just wanted to let you know that your article was really offensive to read. Do you refer to women's genitals as: "gross," "ghasty," "smelly," or otherwise? Humans are not perfect, each of us is different and you should emphasize this. I hope that man finds a partner that will love and accept him rather than tearing him down. Which gender has a whole aisle devoted to their "special" hygiene needs? I can tell you it's not men.
Dear Male Reader,Thank you for your thoughtful feedback to my Armchair Psychologist column. My email response bounced so am writing you here. I am so sorry I offended you. It wasn't my intention. I actually meant to be sardonic and make the writer see how ridiculous she sounded for the harsh language she used to describe her date. I obviously failed at this sneer since you think I meant to be offensive. Many apologies. I'll do better. Have a wonderful day and keep writing us with your thoughts.
- Ubah, The Armchair Psychologist