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#HowIDidIt: From Cooking Meals Out Of My Apartment To Running A 9-Figure Meal Delivery Brand

Business

How can we help overcome the national health crisis and allow people access to nutritious food on a regular basis?


It's a question I've been driven to answer since 2009, catalysed by one of the scariest scenarios a daughter can imagine - the health crisis of a parent.

Determined to help my father overhaul his lifestyle and overcome the sudden obstacles he faced, I began prepping healthy, homemade meals. When friends and family members noticed the remarkable recovery he made, they became interested in the plans too.

This inevitably led to the birth of Fresh n' Lean, my organic meal delivery service. What started as a solo 19 year old student cooking meals out of a one bedroom apartment in Redondo Beach, CA, has since evolved into a 9-figure brand, with 100+ amazing employees operating out of a state of the art facility.

I'm often asked why Fresh n' Lean has continued to grow while other food delivery services struggle. I believe it comes down to many interacting variables that I wish to share with you today, with the hope that they might someday help you as you embark in your entrepreneurial journey too.

Know Your Values: Fresh, Convenient + Delicious

Whenever you pursue something in life, whether it's a scary fitness goal or starting your own company, it's important to know your values, and to stay true to them. This is something I was taught from a young age, and was super aware of with Fresh n' Lean.

Our mission has always been to achieve three things: to make food that's healthy, accessible and delicious. It's about getting that balance between each component. If any one of them is missing, the formula doesn't work.

Sure, it would be easy to cut corners with the quality of our ingredients to save money, but that's not the point! I have a strong desire to impact people's lives in a positive way - a 'reason why' that directly ties into the work we do. I'm also surrounded by a tribe of inspiring individuals who believe in the vision, which helps massively.

The collective understanding of our value system helps us stay true to the mission and to be completely transparent with how we operate the business. This creates trust and brand loyalty amongst our customers - a key component for future growth.

Taking Risks: Bootstrapping to Nine-Figures

Anyone who has started their own venture can attest that the early days are a little shaky. There are always going to be problems that pop up (usually at the most inconvenient times), and key decisions that need to be made.

One of the latter that I was faced with at the very beginning was whether or not to turn to investors for capital, or to bootstrap Fresh n' Lean. I went with the second option and committed my life savings to self-fund my venture. Looking back, it was a bold move. I put it all on the line to make my dream a reality, and thankfully the risk paid off.

Sure, initially it meant that we had certain restrictions when it came to funding, but I like to think those restrictions lead to innovation. Because we had limited options, we were forced to be creative and to come up with novel solutions to challenging problems.

It has also meant we've had a much easier time when it comes to choosing the direction of our business. Because we don't have to answer to a board of investors, we're able to explore various avenues with a degree of freedom - like our recent move from online to in-store.

Be Creative: Leaping From Online to In-Store

The latest evolution of Fresh n' Lean has been a dive into the brick and mortar sector, with the recent opening of our first On The Go store in Santa Monica.

Though many people believe brick and mortar is dying, we still feel that there are various opportunities to pursue. Grab-and-go healthy food near business centers is still something that's lacking in many areas. We're also in the process of partnering with Hak's Foods to bring ready-to-eat meals into grocery stores such as Whole Foods, Gelson's, and Costco.

As well as being a viable business venture in itself, having food in stores also gives people a chance to try our product before signing up for an online subscription. We're always trying to think outside the box when it comes to business growth, and this is just another example.

Sue, we could have listened to the naysayers, played it safe and stuck to what we know. But if we always take the comfortable route, how will we ever know what we're truly capable of?

If I could sum up the main things I've learned over the past ten years, it would go something like this: the key is to never stop learning, growing or innovating. Know your mission, keep moving forward, and always be ready to adapt.

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Career

It’s Not A Competition; It’s A Climb. So Stop Fighting Other Women To Get Ahead

Working Girl, 1988. It's a beloved little comedy centering on Tess McGill (Melanie Griffith), new to the cutthroat business world and secretary to Katharine Parker (Sigourney Weaver). When Katherine steals a tip from Tess to further ascend the corporate ladder, Tess "borrows" Katherine's identity to regain what is rightfully hers. The movie closes with Tess winning the showdown while a scorned Katherine fades into irrelevance with her tail between her legs. Oh, and Tess also manages to steal Katherine's boyfriend along the way. It is a heartwarming tale about two women battling for a seat at the boys' table that just so happens to be written by a man.


Pop culture, literature and real-world anecdotes have been telling us for decades that women are in competition with one another. The mythos surrounding Corporate America says that everything is dog eat dog, which often translates to woman versus woman. This, unfortunately, is not entirely untrue and is likely due to the fact there are so few seats available at the countless tables where women rightfully belong but are conspicuously absent from. It's a grueling climb to the top, and it seems like every woman for herself along the way. As of this year, women hold 6.6% of Fortune 500 CEO roles. That does not occur by happenstance; it is systemic. But we at VIPER want to have a hand in changing this.

VIPER is an all-female nightlife team in Los Angeles. We're no strangers to the occasionally nuanced, but more often blatant, patriarchal paradigms of working in a world that was built for men. Because of this, we understand and embrace the idea of collective evolution: leaving doors open for women wherever we can. From the beginning, we knew that we wanted our company's principles and culture to be unmistakably female-focused; it has never been a gimmick for us. As Co-CEOs and founders of VIPER (born under our parent company KCH Group), not only do we look to leave doors of opportunities open, we also work to empower the individuals who will eventually walk through them. While we are highly selective of who we employ, the number one characteristic we search for in a potential VIPER Girl is enthusiasm. There is so much room for growth, independence and creativity in our company; we seek out the people who will be inspired by the environment we strive to cultivate. This is why we never want our VIPER Girls to feel they've been simply "hired." We want them to feel brought into the fold.

We know firsthand that it is entirely possible for a woman to carve out a path for herself without the help of women in positions of power. We also know that it is entirely unnecessary. There is no hesitation on our end to lift other women up, nor should there be from any other females in high places. There is a huge danger in fanning the flames of resentment and competition. Every day, our bodies, our livelihoods and even our rights are threatened by middle-aged men in power. Furthermore, our victories are ridiculed and consistently opposed by those exact men who are maintaining a status quo that exists to hold all others back. We cannot keep putting up with relentless discriminatory restrictions placed on us in retaliation to our brave steps forward. We need to take back the standards and redefine them for ourselves, together. We don't require assistance from men in setting the bar. We set the bar higher than they could ever hope to. We want to prove, through positive influence, that professional growth and economic independence is possible for women and we want to show that it isn't without sacrifice or mistakes. Since day one, we've chosen to be transparent about our flaws as leaders. Our VIPER Girls have seen us stand up for ourselves and soar. They've also seen us fumble and deal with the fallout. In order for us to evolve together, we need to show one another that we don't have to be perfect to build a beautiful world. If the world were perfect, it would never be beautiful.

This is what we've always believed in... And maybe that's how we were always able to believe in ourselves. We started our company in our early twenties with only fifteen hundred dollars. In the last three years we have dominated the nightlife industry and gained clientele that is unmatched. We understand, now more than ever, the impact women are capable of if we support and provide agency for each other. If we can thrive in the male-dominated business environment, we can certainly work to fix it. We will expand our reach and bring insurmountable change. Our futures can be reimagined and renegotiated. We can do it, together. We must.