Salesforce is customer relationship management empowerment force and that is for good reason. The platform helps in streamlining different facts of the business organization starting from the sales process to the delivering and marketing of the product. Salesforce out of the box is the greater system and it really shines and grows the business when the resources are allocated in order to fit all needs. Hiring the best salesforce consultant is the best thing that a business can do to get the most from CRM salesforce.
A salesforce consulting partner is holding many good skills as well as experience that are needed to execute the best practices that will help one in business growth. But a question comes now that how to select the trustworthy and best salesforce consultant. With the numbers of official salesforce consulting partner, it really becomes difficult for one to depict that which one is the best as per your needs. Here we are listing down a few things to look into the reliable and trustworthy consulting partner.
Pleasing expertise- Hiring the salesforce consultant with great expertise in salesforce is greatly beneficial, but there are some skills that help one in ensuring the partnership successfully.
Sales- A business organization will work with the salesforce consulting partner for implementing the automation that is supporting the sales process. As such it is essential that the consultant has former sales manager in their team. They will provide real-world insight and opinion on the sales strategies that are going to be highly effective for the business organization.
Management of project- The practices that are instituted here at the atmosphere of salesforce do not just live online they are having real-world implication all across different teams and departments. No doubt the best salesforce consulting partner is having project management experience and it can help one in ensuring the execution of salesforce makes sense online and offline.
They are having the experience the running phases and also the iterations for ensuring the project to stay on course, delivery is implemented and post-execution training is successful. The best partners are having project management professionals that are delivering the initiatives.
Implementation methodology- When an individual is looking for hiring the reliable salesforce consulting partner, it is essential to understand the execution approach of the partner. The agile based incremental delivering is the best practice that accounts for the iterations and phases that helps one to ensure that project work to stay on time and within the budget.
The approach is ensuring the greater degree of teamwork in between salesforce consultant and the team that is often assuring a better outcome. Ask to the partner for the details like what tools can be used for the flowcharting and prototypes. If they can t do so then it is better that you choose another partner.
Budget- When comes to hiring the salesforce support, the charges are all across the map. It is essential to discuss all about the budget from the beginning of the process so that focus on the partner within the ranges can be put. Do not agree on the number and select the first partner falling into that ranges. With many things, it is not necessary for the costly choice to be the best. Just ask to the partner for various proposals and then compare the offerings. Even though there is no formal RPF one can learn a great deal about the partner that is including the informal learning relating to the level of details and delivering.
Ongoing Support- before signing up with the salesforce consultant, talks to those all about happening after the execution is completed. Also, ask them how they are going to support the business moving ahead. It is really better to work with the partner that keeps a laser focus on an ongoing salesforce update that the business organization can remain ahead of the curve as well as the competition. Ensure that the partner won’t de-prioritize the support needs all over the bigger project needs. Certain partners are there providing the designated salesforce managed services that are solely focusing on the clientele on the going support and maintenance.
Location- Even though the technology is having a blurred border, you would like to consider working with Salesforce consulting partner that is geographically nearer. This not only will eliminate the time zone nuance but will provide the work opportunity closer with the salesforce consulting team. The face to face talks done on a timely basis will help in ensuring all parties that are involved and is aligned better.
Pricing- You might think all about the pricing qualifies under the financial statement but when coming on the ongoing supporting it really is differing. Make sure that you have 100% clear and doubtless understanding of an hour pricing that will be coming into the invoice. Few questions might go a long way towards keeping more of the hardly earned money into the pocket. Are any extra fees charged above the stated per hour rate? Is any on the boarding charges there?
Is the charge for the initial meeting, discovery session and presentation etc are charged. If its yes, then answer will be yes. There will be no small charges. Be fully aware of the contracts and ask the question upfront before being far down the line.
Passion- This quality can be easily hardened for quantifying but is worth considering. As a salesforce, it is business integral part as well you and other team members that will spend substantial time with it and with the consultant that is chosen ultimately. Just ensure that the business is doing well with the company that is having a passionate team towards technology as well as about the success.
Conclusion- Selecting and searching for the reliable salesforce consulting partner can really be a difficult task. One as a consultant seems to dime a dozen, it can be complicated for deciphering the right choice for the business. Just keep all those qualities in mind and find the right salesforce consulting partner as per own desires.
Following are excerpts from "Unleash the Girls, The Untold Story of the Invention of the Sports Bra and How It Changed the World (And Me)" By Lisa Z. Lindahl
There is an idea that has popped up everywhere from Chaos Theory to Science Fiction and New Age memes known popularly as the "Butterfly Effect." Simply put, it is the notion that one very small thing—the movement of a butterfly's wing say, or the ripple in a lake caused by a pebble being thrown into it—can cause tremendous effect far away: the butterfly's wing a tornado, the ripple a large wave on a distant shore. Cause and effect, does it have limits? The field of physics is telling us that it takes only observation to bring a thing into being. We cannot consider these areas of investigation and not acknowledge that everything—everything—is in relationship in some way or another with everything else.
So, it is evident to me that commerce of any kind is, also, just about relationships. It all boils down, on every level to this simplicity. While we usually think of relationships as occurring between people—it is far more than that.
I used to teach a course in entrepreneurship specifically for women in The Women's Small Business Program at Trinity College in Burlington, Vermont. I made this concept of relationship and its importance central in how I taught the marketing thought process. I would stress that for a product or service to be successful, it had to meet a perceived need. There is a need, and it wants to be met; or it may be thought of as a problem to be solved. Or there may be an existing solution that is less than adequate.
For example: In my universe as a runner there already were a plethora of bras available, but they were inadequate for my purpose. The relationship between my breasts, my running body, and my bra was creating discomfort and distraction. A new solution had to be found, the relationship occurring when all these things came together had to be fixed. Utilizing this point of view, one sees a set of issues that need to be addressed—they are in relationship with each other and their environment in a way that needs to be changed, adjusted.
Nowhere is this viewpoint truer than in business, as we enter into more and more relationships with people to address all the needs of the organization. Whether designing a product or a service or communicating with others about it—we are in relationship. And meanwhile, how about maintaining a healthy relationship with ourselves? All the issues we know about stress in the workplace can boil down to an internal balancing act around our relationships: to the work itself, to those we work with, to home life, friends and lovers. So quickly those ripples can become waves.
Because Jogbra was growing so quickly, relationships were being discovered, created, ending, expanding and changing at a pace that makes my head spin to recall. And truly challenged my spirit. Not to mention how I handled dealing with my seizure disorder.
"My Lifelong Partner"
Let me tell you a bit about my old friend, Epilepsy. Having Epilepsy does not make any sort of money-making endeavor easy or reliable, yet it is my other "partner" in life. Husbands and business partners have come and gone, but Epilepsy has always been with me. It was my first experience of having a "shadow teacher."
While a child who isn't feeling she has power over her world may have a tantrum, as we grow older, most of us find other more subtle ways to express our powerfulness or powerlessness. We adapt, learn coping mechanisms, how to persuade, manipulate, or capitulate when necessary. These tools, these learned adaptations, give a sense of control. They make us feel more in charge of our destiny. As a result, our maturing self generally feels indestructible, immortal. Life is a long, golden road of futures for the young.
This was not the case for me. I learned very early on when I started having seizures that I was not fully in charge of the world, my world, specifically of my body. There are many different types of epileptic seizures. Often a person with the illness may have more than one type. That has been the case for me. I was diagnosed with Epilepsy—with a seizure type now referred to as "Absence seizures"—when I was four years old. I have seen neurologists and taken medications ever since. As often happens, the condition worsened when I entered puberty and I started having convulsions as well—what most people think of when they think of epileptic seizures. The clinical name is generalized "Tonic-clonic" seizures.
In such a seizure the entire brain is involved, rather like an electrical circuit that has gone out as a result of a power surge. I lose consciousness, my whole body becomes rigid, the muscles start jerking uncontrollably, and I fall. Tonic-clonic seizures, also known as "grand mal" seizures, may or may not be preceded by an aura, a type of perceptual disturbance, which for me can act as a warning of what is coming. The seizure usually only lasts for a few minutes, but I feel its draining effects for a day or two afterwards. Although I would prefer to sleep all day after such a physically and emotionally taxing event, I have often just gotten up off the floor and, within hours, gone back to work. It was necessary sometimes, though definitely not medically advised. I'm fond of saying that having a grand mal seizure is rather like being struck by a Mack truck and living to tell the tale.
Having Epilepsy has forced me to be dependent on others throughout my life. While we are all dependent upon others to some degree—independent, interdependent, dependent—in my case a deep level of dependency was decreed and ingrained very early on. This enforced dependency did not sit well with my native self. I bucked and rebelled. At the same time, a part of me also feared the next fall, the next post-convulsive fugue. And so I recognized, I acquiesced to the need to depend on others.
The silver lining of having Epilepsy is that it has introduced me to and taught me a bit about the nature of being powerless—and experiencing betrayal. I could not trust that my body would always operate as it should. Routinely, it suddenly quits. I experience this as betrayal by my brain and body. It results in my complete powerlessness throughout the convulsion. Not to mention an inconvenient interruption of any activities or plans I might have made.
Hence, I am the recipient of two important life lessons—and I was blessed to have this very specific and graphic experience at a young age. It made me observant and reflective, giving me the opportunity to consider what/where/who "I" was. I knew I was not "just" my body, or even my brain.
So, who or what did that leave? Who, what am I? Much has been written about trauma, and about near-death experiences, both of which seizures have been classified or described as. I won't delve into that here except to say that experiencing recurrent seizures and the attendant altered states of consciousness that sometimes accompany an episode (the euphemism for a seizure) changes one. It deeply affects you. It is both illuminating and frightening. It opens you up in some ways and can close you way down in others. For me it made it easy to consider the possibility of other ways to perceive, of other realms. And as an adult I became interested in quantum physics, where Science is pushing and challenging our long-held perceptual assumptions. Me, who was poor in math and disinterested in Science while in school! So if not merely body and brain, who am I? Spirit. And with Epilepsy's tutelage, I was encouraged to question, seek, try to understand what lies beyond.
Living with Epilepsy has also given me great strength. In realizing the futile nature of trying to have "power over" Epilepsy, I developed a deep well of "power within"—that inner strength that comes in the acceptance of that which one cannot change—and looking beyond it.
Through my experience building the business of Jogbra with the unique lens afforded me by my Epilepsy partner, I came to understand more fully the nature of power and what it means to be truly powerful.
Specifically, that having power and exercising it is not simply a manifestation of the ego. It need not be "power-tripping." It is how I wield my power that matters, making the all-important distinction between creating a situation of power over, power with, or empowering and having and creating strength in oneself and others.
Being powerful is a big responsibility.
To put all this another way: do I choose to create situations in which I am able to wield power over others? Or do I choose to empower others, sharing my strengths with them, while nurturing their strengths as well? The first is not true power. It is control. The second I believe to be the essence of true and positive power: strength. And integral to creating a more harmonious world, oh by the way.
While this may be apparent, even basic to others, it was an "aha!" moment for me. Too often in the years ahead I would give away my power and question my own strengths,. Time and again, however, my inner strength, my shadow teacher's gift, helped me survive and thrive until I could take responsibility for and embrace more fully my own power.
© Lisa Z. Lindahl 2019