Business 08 October 2018
It was announced yesterday, that in the wake of Starbucks’ Vice Chair Howard Schultz’s departure, the revered company executive Mellody Hobson will be taking his place.
Hobson, who boasts an impressive resume as a previous board member at Estée Lauder, DreamWorks Animation and Groupon, is the latest in a string of strategic post-crisis executive appointments that have caught the attention of true diversity advocates.
While the most recent HR move can, one side, be viewed as a natural promotion for a woman who has her fair share of experience and genuinely deserves it, it can also be looked at as a reaction to what Starbucks has been through in recent weeks. With the entire company taking four hours out of its workday last Tuesday to conduct racial bias training following a racially divisive scandal that caught the nation’s attention, it’s clear that they are under the “wokeness” microscope, and feel compelled to make it publically known, ever so slyly, that steps in the right direction are being made.
“I think Starbucks is sending a strong message in doing this,” Jeff Dickerson, a crisis communications adviser in Atlanta, told the Washington Post. “They’re bucking the trend, because ordinarily when large companies find themselves in this situation, they have counsel who will advise them against" admitting they'd done anything wrong.”
Without wanting to diminish the achievements of this incredibly qualified boss woman, is it perhaps, a little convenient that this appointment was made so close to the disaster that occurred not so long ago? Is this perhaps the most beautifully packaged PR stunt Starbucks has executed, superseding even that of the Unicorn Frappuccino?
Does this harken back to Uber’s genius move to appoint fan favorite Bozoma Saint John to her position as Chief Brand Officer in the wake of Travis Kalanick’s disastrous fall from grace? Is there a semblance of a pattern here?
And while sure, the end justifies the means [meaning we are always happy to see more female representation no matter the reason], wouldn't it be better practice to have women, and diversity as an integral part of the growth of the company from the get-go? Rather than this be a reactionary occurrence when a company is in panic mode, or when facing a crisis that begs a cataclysmic change of company culture, would it not be better to begin developing programs that aid those at a disadvantage entering the workplace?
Talking to Fortune last year, Ursula Burns, the first African-American woman to become CEO of a Fortune 500 company in Xerox, noted that the reason there are so few women of color at the top of the totem pole is because of the schooling in the country. “Not enough are coming out of the education system to get them all the way through to the C-suite,” she said. And while that might be true, the institutionalized bias against women in the workplace is another major contributing factor that goes almost unrecognized.
This self-serving, and somewhat predictable damage control move begs the question: Are these diverse women being promoted because of the mistakes of white men? And if so, why aren’t more companies proactively hiring or promoting diverse women in order to avoid these PR nightmares?
We recently explored the notion that women have been hired or promoted as CEOs of flailing companies, in order to become a scapegoat for a company’s failures. The “glass cliff,” the “glass ceiling’s” younger, more nefarious sibling, represents a situation whereby companies that are in trouble and looking for new leadership, turn to men first to help them out. But when these men, foreseeing a painful career catastrophe, turn them down, they then look to women, who invariably jump at the opportunity to breakthrough the proverbial glass ceiling, and take a job at the helm of a sinking ship.
“I think it’s good that she takes it [the job as CEO],” former Yahoo CEO Carol Bartz told Freakonomics Radio. “I have no problem with that. But it’s not that all of a sudden the boards wake up and say, ‘Oh, there should be a female here.’ … It’s easier to hide behind: ‘Well, of course, that failed, because it was female.’”
So what do the glass ceiling women, like Bartz, and new hires, like Hobson and Saint John have in common? That they weren’t considered before there was a crisis.
3 min read
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Help! I'm Dating a Jerk!
Dear Armchair Psychologist,
I've been dating my boyfriend for a year. After spending some vacation time with him and realizing he is not treating me the way I like I'm wondering — what do I do? I need him to be kinder and softer to me but he says simply, "chivalry is not his thing." I believe when two people decide to be together they need to adjust to each other. I don't think or feel my boyfriend is adjusting to what's important to me. Should I try to explain to him what's important to me, accept him for what he is, or leave him as I'm just not happy and the little gestures are important to me?
- Loveless Woman
Dear Loveless Woman,I am saddened you aren't getting your needs met in your relationship. Intimacy and affection are important to sustain a healthy relationship. It's troubling that even though you have expressed your needs to your boyfriend that it's fallen on deaf ears. You need to explore, with a therapist, why you have sought out this type of relationship and why you have stayed in it, even when it's making you chronically unhappy? Your belief that couples should adjust to each other is correct to some degree. These things often include compromising and bending on things like who gets the bigger closet or where to go for dinner. However, it's a tall order to ask someone to change their personality and if your boyfriend is indeed a jerk, like you say, who refuses to acknowledge your love language or express kindness and softness, then maybe you should find a partner who will embrace you while being chivalrous.
- The Armchair Psychologist
Hi Armchair Psychologist,
Just wanted to let you know that your article was really offensive to read. Do you refer to women's genitals as: "gross," "ghasty," "smelly," or otherwise? Humans are not perfect, each of us is different and you should emphasize this. I hope that man finds a partner that will love and accept him rather than tearing him down. Which gender has a whole aisle devoted to their "special" hygiene needs? I can tell you it's not men.
Dear Male Reader,Thank you for your thoughtful feedback to my Armchair Psychologist column. My email response bounced so am writing you here. I am so sorry I offended you. It wasn't my intention. I actually meant to be sardonic and make the writer see how ridiculous she sounded for the harsh language she used to describe her date. I obviously failed at this sneer since you think I meant to be offensive. Many apologies. I'll do better. Have a wonderful day and keep writing us with your thoughts.
- Ubah, The Armchair Psychologist