Business 08 October 2018
It was announced yesterday, that in the wake of Starbucks’ Vice Chair Howard Schultz’s departure, the revered company executive Mellody Hobson will be taking his place.
Hobson, who boasts an impressive resume as a previous board member at Estée Lauder, DreamWorks Animation and Groupon, is the latest in a string of strategic post-crisis executive appointments that have caught the attention of true diversity advocates.
While the most recent HR move can, one side, be viewed as a natural promotion for a woman who has her fair share of experience and genuinely deserves it, it can also be looked at as a reaction to what Starbucks has been through in recent weeks. With the entire company taking four hours out of its workday last Tuesday to conduct racial bias training following a racially divisive scandal that caught the nation’s attention, it’s clear that they are under the “wokeness” microscope, and feel compelled to make it publically known, ever so slyly, that steps in the right direction are being made.
“I think Starbucks is sending a strong message in doing this,” Jeff Dickerson, a crisis communications adviser in Atlanta, told the Washington Post. “They’re bucking the trend, because ordinarily when large companies find themselves in this situation, they have counsel who will advise them against" admitting they'd done anything wrong.”
Without wanting to diminish the achievements of this incredibly qualified boss woman, is it perhaps, a little convenient that this appointment was made so close to the disaster that occurred not so long ago? Is this perhaps the most beautifully packaged PR stunt Starbucks has executed, superseding even that of the Unicorn Frappuccino?
Does this harken back to Uber’s genius move to appoint fan favorite Bozoma Saint John to her position as Chief Brand Officer in the wake of Travis Kalanick’s disastrous fall from grace? Is there a semblance of a pattern here?
And while sure, the end justifies the means [meaning we are always happy to see more female representation no matter the reason], wouldn't it be better practice to have women, and diversity as an integral part of the growth of the company from the get-go? Rather than this be a reactionary occurrence when a company is in panic mode, or when facing a crisis that begs a cataclysmic change of company culture, would it not be better to begin developing programs that aid those at a disadvantage entering the workplace?
Talking to Fortune last year, Ursula Burns, the first African-American woman to become CEO of a Fortune 500 company in Xerox, noted that the reason there are so few women of color at the top of the totem pole is because of the schooling in the country. “Not enough are coming out of the education system to get them all the way through to the C-suite,” she said. And while that might be true, the institutionalized bias against women in the workplace is another major contributing factor that goes almost unrecognized.
This self-serving, and somewhat predictable damage control move begs the question: Are these diverse women being promoted because of the mistakes of white men? And if so, why aren’t more companies proactively hiring or promoting diverse women in order to avoid these PR nightmares?
We recently explored the notion that women have been hired or promoted as CEOs of flailing companies, in order to become a scapegoat for a company’s failures. The “glass cliff,” the “glass ceiling’s” younger, more nefarious sibling, represents a situation whereby companies that are in trouble and looking for new leadership, turn to men first to help them out. But when these men, foreseeing a painful career catastrophe, turn them down, they then look to women, who invariably jump at the opportunity to breakthrough the proverbial glass ceiling, and take a job at the helm of a sinking ship.
“I think it’s good that she takes it [the job as CEO],” former Yahoo CEO Carol Bartz told Freakonomics Radio. “I have no problem with that. But it’s not that all of a sudden the boards wake up and say, ‘Oh, there should be a female here.’ … It’s easier to hide behind: ‘Well, of course, that failed, because it was female.’”
So what do the glass ceiling women, like Bartz, and new hires, like Hobson and Saint John have in common? That they weren’t considered before there was a crisis.
"Sh*t!" my daughter exclaimed as she dropped her iPad to the floor. A little bit of context; my daughter Victoria absolutely loves her iPad. And as I watched her bemoan the possible destruction of her favorite device, I thought to myself, "If I were in her position, I'd probably say the exact same thing."
In the Rastegar family, a word is only a bad word if used improperly. This is a concept that has almost become a family motto. Because in our household, we do things a little differently. To put it frankly, our practices are a little unconventional. Completely safe, one hundred percent responsible- but sure, a little unconventional.
And that's because my husband Ari and I have always felt akin in one major life philosophy; we want to live our lives our way. We have dedicated ourselves to a lifetime of questioning the world around us. And it's that philosophy that has led us to some unbelievable discoveries, especially when it comes to parenting.
Ari was an English major. And if there's one thing that can be said about English majors, it's that they can be big-time sticklers for the rules. But Ari also thinks outside of the box. And here's where these two characteristics meet. Ari was always allowed to curse as a child, but only if the word fit an appropriate and relevant context. This idea came from Ari's father (his mother would have never taken to this concept), and I think this strange practice really molded him into the person he is today.
But it wasn't long after we met that I discovered this fun piece of Ari Rastegar history, and I got to drop a pretty awesome truth bomb on Ari. My parents let me do the same exact thing…
Not only was I allowed to curse as a child, but I was also given a fair amount of freedom to do as I wanted. And the results of this may surprise you. You see, despite the lack of heavy regulating and disciplining from my parents, I was the model child. Straight A's, always came home for curfew, really never got into any significant trouble- that was me. Not trying to toot my own horn here, but it's important for the argument. And don't get the wrong impression, it's not like I walked around cursing like a sailor.
Perhaps I was allowed to curse whenever I wanted, but that didn't mean I did.
And this is where we get to the amazing power of this parenting philosophy. In my experience, by allowing my own children to curse, I have found that their ability to self-regulate has developed in an outstanding fashion. Over the past few years, Victoria and Kingston have built an unbelievable amount of discipline. And that's because our decision to allow them to curse does not come without significant ground rules. Cursing must occur under a precise and suitable context, it must be done around appropriate company, and the privilege cannot be overused. By following these guidelines, Victoria and Kingston are cultivating an understanding of moderation, and at a very early age are building a social awareness about when and where certain types of language are appropriate. And ultimately, Victoria and Kingston are displaying the same phenomenon present during my childhood. Their actual instances of cursing are extremely low.
And beneath this parenting strategy is a deeper philosophy. Ari and I first and foremost look at parenting as educators. It is not our job to dictate who our children will be, how they shall behave, and what their future should look like.
We are not dictators; we are not imposing our will on them. They are autonomous beings. Their future is in their hands, and theirs alone.
Rather, we view it as our mission to show our children what the many possibilities of the world are and prepare them for the litany of experiences and challenges they will face as they develop into adulthood. Now, when Victoria and Kingston come across any roadblocks, they have not only the tools but the confidence to handle these tensions with pride, independence, and knowledge.
And we have found that cursing is an amazing place to begin this relationship as educators. By allowing our children to curse, and gently guiding them towards the appropriate use of this privilege, we are setting a groundwork of communication that will eventually pay dividends as our children grow curious of less benign temptations; sex, drugs, alcohol. There is no fear, no need to slink behind our backs, but rather an open door where any and all communication is rewarded with gentle attention and helpful wisdom.
The home is a sacred place, and honesty and communication must be its foundation. Children often lack an ability to communicate their exact feelings. Whether out of discomfort, fear, or the emotional messiness of adolescence, children can often be less than transparent. Building a place of refuge where our children feel safe enough to disclose their innermost feelings and troubles is, therefore, an utmost priority in shepherding their future. Ari and I have come across instances where our children may have been less than truthful with a teacher, or authority figure simply because they did not feel comfortable disclosing what was really going on. But with us, they know that honesty is not only appreciated but rewarded and incentivized. This allows us to protect them at every turn, guard them against destructive situations, and help guide and problem solve, fully equipped with the facts of their situation.
And as crazy as it all sounds- I really believe in my heart that the catalogue of positive outcomes described above truly does stem from our decision to allow Victoria and Kingston to curse freely.
I know this won't sit well with every parent out there. And like so many things in life, I don't advocate this approach for all situations. In our context, this decision has more than paid itself off. In another, it may exacerbate pre-existing challenges and prove to be only a detriment to your own family's goals.
As the leader of your household, this is something that you and you alone must decide upon with intentionality and wisdom.
Ultimately, Ari and I want to be the kind of people our children genuinely want to be around. Were we not their parents, I would hope that Victoria and Kingston would organically find us interesting, warm, kind, funny, all the things we aspire to be for them each and every day.
We've let our children fly free, and fly they have. They are amazing people. One day, when they leave the confines of our home, they will become amazing adults. And hopefully, some of the little life lessons and eccentric parenting practices we imparted upon them will serve as a support for their future happiness and success.