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From Surviving the Bosnian War to Making $500M in Real Estate Sales

Career

You might recognize her from her appearances on Fox News or CNBC's Secret Lives of the Super Rich, but before it all, Senada Adzem was caught right in the middle of one of the world's cruelest wars since WWII.


When in 1991, the Federal People's Republic of Yugoslavia began to fall apart, the divisions between neighbour states became apparent and war erupted, resulting in disaster for the Bosniak people. Senada Adzem was just a teenager when war broke out, acting as an interpreter for the U.N.

“It was a bit of a crazy position, and very dangerous of course because you had to go to different warzones,"

-Senada Adzem

Wartime Sarajevo. Photo courtesy of Balkan Insights

It would ultimately be her ticket out of war-invested Sarajevo as her U.N contacts managed to help her into a U.S business scholarship. “It was really my work with the UN that led me to meet the right people to help me get to the U.S," she remembers. Upon receiving the scholarship she left her country to journey to America, leaving her mother, father and brother behind. Her father would ultimately pass away from war wounds sustained in the fighting.

An immigrant, with $300 in her pocket, Adzem would really learn what it was like to struggle and acclimate to the very different American culture in comparison with the familiarity of wartime Eastern-Europe. Landing in Iowa, she remained there for the duration of her collegiate career before moving to New York City. And in-keeping with traditional immigrant success stories, Adzem would face adversity and job trouble in the big city, only to come out on top. Having strove for the finance sector, it ultimately wasn't meant to be. The venture capitalism ideal wasn't much like the reality.

Senada Adzem

She was in the depths of dissatisfaction with her financial career when an opportunity in the real estate market presented itself. Her friend needed assistance on a marketing valuation in Florida and Adzem was only too willing to help and travel down to a sunnier clime. Her work on this job led to an offer from Trump International, and Adzem was lured down to Florida by the lifestyle, the beach, and the simple pleasure of driving a car.

"Transform your fears and make them fuel whatever you want to accomplish."

-Senada Adzem

"Working on real estate with Trump International - it was quite demanding, and working with pre-development was very difficult. You have to design a project, so you're marketing and selling a dream. It doesn't really exist," Adzem says, recalling her first months within the president's empire as very challenging, but extremely rewarding. “The more I spent time marketing and sales the more I realized that was what I loved doing. That was my passion."

Her first contract with the company was worth a whopping $6.5million.

“It wasn't about the money but more like the rush - being able to do business at such a high level, dealing with properties in the millions of dollars," Adzem says, and indeed, she took very fast to the flourishing south-Floridian market. It wasn't easy, however. She continues, "honestly, it was really really tough, it took a lot of belief in myself. I didn't know anyone when I moved to Florida. I had to build my name from scratch."

However - gauging people's emotions and understanding their needs/wants, and a solid working-class background made it a natural assimilation for Adzem. “What I believe is that if you have great work ethic (which you have to have coming from New York) and you understand the luxury market, and you understand what people want [you will succeed]." She continues, “that came very easily to me, only because coming from a war, coming from the background that I do, I pride myself on being who I am."

“Real Estate is very emotional," Adzem postulates, "regardless of the level of wealth, if you're good at managing people's emotions, if you're good at getting to the point where they trust you, I think you can be very successful." In order to achieve the level of success she has since Trump international, she has a few steadfast rules, one of those being to keep a very small team.

Adzem now leads a team of five and is the face of Douglas Elliman real estate in South Florida. Amongst the five, they speak ten languages, and work well because they can cater intimately to clients needs and lifestyle specifications. "It's a 24/7 job," she admits unabashedly, but make no mistake, there is time for realtor to get into the throws of another invigorating and extremely challenging outlet as well - Mixed Martial Arts. "You have to be able to find time to do things separate from work," she asserts, laughing, "I volunteer with a couple of charities, but when it comes to an actual hobby, you'll find me kicking some ass."

It's safe to say that Adzem, following her journey from war-torn Bosnia has made the very most of her life in the U.S. And in awe of this, SWAAY asked her what she would say to those women facing an uphill climb or battle to get where they want to go or achieve their goals. Adzem responded, "You have to find a way to turn your pain into power. It's very easy to feel like a victim, even if you are a victim, but it takes courage to look at it from the perspective of a winner." Keep up with Adzem's crazy lifestyle over on her twitter, and gorge on the wealth of incredible homes to gets to sell every day.

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Business

Dear VCs: Making Pledges Won't Close The Funding Gap

Amid the mainstream conversation about inclusion and justice in the workplace, otherwise known as #MeToo, a Silicon Valley venture capital fund considered how they can be more inclusive of the women, minority, and LGBTQ entrepreneurial communities.

Their solution? Ask the CEOs they currently fund to promise to hire senior-level employees from diverse backgrounds.


Lightspeed Venture Partners, a venture capital fund that has investments with blockbuster startups such as The Honest Company, Affirm, and HQ Trivia, has asked its portfolio company CEOs to sign a “side letter" affirming their commitment to consider women and other underrepresented groups for senior jobs and new spots on their board of directors.

Can making pledges— or even hiring a C-Suite level employee to manage diversity efforts— really make an impact on the funding gap for multicultural women-led companies?

Many experts say it's going to take systemic change, not letters of intent.

It is well reported that the amount of investment going to multicultural women-led companies is incongruous to the entrepreneurial landscape and the performance of their businesses. Between 2007 and 2016, there was an increase of 2.8 million companies owned by women of color. Nearly eight out of every 10 new women-owned firms launched since 2007 has been started by a woman of color yet, these businesses receive an abysmal 0.2 percent of all funding. Amanda Johnson and KJ Miller, founders of Mented cosmetics, were just the 15th and 16th Black women in history to raise $1M in the fall of 2017.

The multicultural women who do defeat the odds to get funded receive significantly less than male founders. The average startup founded by a Black woman raises only $36,000 in venture funding, while the average failed startup founded by a White man raises $1.3M before going out of business.

The implicit and explicit bias not only impacts individual multicultural female founders, it could be stifling innovation. For example, companies with above-average diversity on their management teams reported innovation revenue as 45 percent of total revenue compared to just 26 percent of total revenue at companies with below-average management diversity. That means nearly half the revenue of companies with more diverse leadership comes from products and services launched in the past three years.

In our economy today, venture capital is responsible for funding the work of our most innovative companies. Venture capital-backed U.S. companies include some of the most innovative companies in the world. In 2013, VC-backed companies account for a 42 percent of the R&D spending by U.S. public companies.

With a wealth of multicultural women entrepreneurs and evidence to support the performance of diverse companies, why does this funding gap persist?

According to Kristin Hull, founder of Oakland-based Nia Impact Capital and Nia Community, many traditional investors consider women or minority-led businesses as a category in their portfolio, like gaming tech or consumer packaged good. Hull, who focuses on building portfolios where financial returns and social impact work hand-in-hand, argues gender and ethnicity are not a business category and investors who dedicate a specific percent of their portfolio to diverse companies are the ones missing out.

“We are doing this backwards," says Hull. “Adding diverse, women-run companies actually de-risks an investment portfolio."

Hull points to research that has found women are more likely to seek outside help when a company is headed for trouble and operate businesses with less debt on average. What's more, a study conducted by First Round Capital concluded that founding teams including a woman outperform their all-male peers by 63 percent.

Ximena Hardstock, a 43-year-old immigrant from Chile experienced this bias first hand before she raised $5.1M for her tech startup. “How do you get an investor to notice you and take you seriously?" says Hardstock. “White men from Harvard have a track record and investors are all looking for entrepreneurs that fit the Zuckerberg mold. But a woman from Chile with an accent who started a technology company? There is no track record for that and this is a problem so many women of color face."

Hardstock came to the U.S. from the suburbs of Santiago when she was just 20-years-old. Alone with no family or connections in the U.S., Hardstock worked as a cleaning lady, a bartender, and a nanny before she began teaching and working in education. “I had a lot of ideas and Chile is still a very conservative country," she says. “Most women become housewives but I wanted to do something different. So, I moved to the U.S."

Hardstock went on to earn a Ph.D. in policy studies, served as vice president of Advocacy for National StudentsFirst and worked as a member of Washington DC mayor Adrian Fenty's cabinet. Her experience working in both education and government exposed her to a need to simplify the process of connecting lawmakers with their constituents. As a result, Hardstock founded Phone2Action, a digital advocacy company that enables organizations and individual citizens to connect with policymakers via email, Twitter, Alexa and Facebook using their mobile phones.

Because venture capital and private equity are not necessarily meritocracies, Hardstock initially struggled to get in an audience with the right investors despite her company's growth potential, her experience, and her education. In fact, it wasn't until she won a competition at SXSW in 2015 that she could get an audience with a serious venture capitalist.

While it may seem like symptoms of a bygone era, both Hardstock and Hull say the path to investor relationships is forged in places where many women of diverse backgrounds are not – ivy league organizations, golf courses and late night post-board meeting cocktails attended mostly by White men of means.

The history of venture capital has never been very balanced, according to Aubrey Blanche, global head of diversity at Atlassian software development company and co-founder of Sycamore, an organization aiming to fix the VC funding gap for underrepresented founders. “White and Asian men have built the venture system and for generations have been seeking out people like themselves to invest in."

Personal and professional networks are critical for founders to connect with investors, but many multicultural women don't have access to the networks their White peers have. According to a study conducted by PRRI, the average White person has one friend who is Black, Latino, Asian, mixed race, and other races. This common situation makes getting that all important warm introduction to established VCs very challenging for multicultural women founders.

“Is the ecosystem of your network equivalent to your net worth? Absolutely," says Hardstock. “For us, we have to build our own ecosystem and recreate what happens on the golf courses and at the Harvard reunions."

To Hardstock's point, most multicultural women with entrepreneurial aspirations lack that Ivy League network. According to reporting published in The New York Times, Black students make up just nine percent of the freshmen at Ivy League schools but 15 percent of college-age Americans. This gap has been largely unchanged since 1980.

While notable female investors such as Arlan Hamilton, Joanne Wilson, and Kathryn Finney are actively working to close the funding gap for women of color, only seven percent of current senior investing partners at the top 100 venture firms are women. Less than three percent of VC funds have Black and Latinx investment partners. Without an influential network, Hardstock and entrepreneurs like her are left screaming for a seat at the table.

When Black, Latina, and Asian women founders do get in the room with the right investors, they have to work harder to get the investors to relate to their products and services. “Entrepreneurs solve problems they understand," says Blanche. “When multicultural women entrepreneurs present their businesses to a homogenous group of male investors who may not be equipped to understand the idea, they may pass on an amazing business."

Take, for example, the founders of Haute Hijab or LOLA. Founders of both successful startups would have to explain the market for their services to a table occupied mostly by men who may never have considered that Muslim women want more convenient access to fashion and have never considered women might prefer to purchase organic tampons.

This lack of familiarity typically means reduced funding for women and a host of other consequences.

As one recent study pointed out, even the way investors frame questions to women can impact funding. According to the Harvard Business Review, female founders are often asked “prevention-oriented" questions focused on safety, responsibility, security, and vigilance. Male founders, on the other hand, are often asked questions focused on hopes, achievement, advancement, and ideals.

When all of these factors are considered, a side letter may not be enough to begin to close the funding gap.

Both Blanche and Hull say real change can be made by democratizing information and education on impact investing. Both women say educating investors and MBA candidates about impact investing is the best way to overcome current bias.

Blanche's organization, Sycamore, produces a newsletter for new angel investors who want to help close the funding gap while making money in the process. Hull's firm has an internship program for multicultural girls from Oakland to expose them to the worlds of investing, entrepreneurship, business leadership, and financial literacy.

“I'm excited about the changes I see," says Blanche. “I see more firm employing the Rooney Law on an institutional level, an increase in smaller firms looking at underserved communities, and the democratization of institutional funding."

Hull adds that as long as multi-cultural women-led firms continue to show returns and outperform or perform on par with companies founded by White men, the investor community will rethink their portfolio strategies.


This piece was originally published in 2018.