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Rising Through The GE Ranks: One Woman's Quest To Unite Data And Empathy

People

For over two decades, Marcia Brey has fully immersed herself within the factory walls of GE Appliances, arguably one of the world's most recognizable brands.


There, she's learned how to navigate the demands of a massive global business and the intricacies of serving as a leader in a male dominated environment. Now, with her two engineering Masters' degrees and countless hours of experience on the production floor and in the supply chain, Brey is serving as the company's first Lean Enterprise Leader.

“My job is to elevate this thinking — this laser-tight focus on the most efficient use of resources — across our entire enterprise. We want to pull departments and job functions together to solve problems quickly at less cost," Brey told SWAAY.

“It doesn't matter if you're in technology, sales, production, marketing or distribution; every associate has expertise in some aspect of our business, and every associate is part of the Lean Enterprise."

She explained that her team will essentially be the glue that binds these many different perspectives together, allowing the company to see more than any one individual or dataset could ever reveal. This position wasn't just handed to her, though. Throughout her tenure at GE, Brey has continuously proven an effective leader.

Effective Leadership Techniques

To be a fruitful leader in any field or environment, you must be able to engage with, motivate, and challenge individuals for the betterment of the group and company at large. Brey's leadership style is unique in that she takes a hands-on approach, remains humble in her authority, and is able to quickly relate to people with genuine compassion.

“It all starts with empathy," says Brey. “I think many leaders are quick to speak and slow to listen; my best advice is to get out and go see for yourself. Associates don't expect you to know everything, to have all the answers, but will respect you for taking the time to understand their roles and the concerns that come with those responsibilities."

Brey says that by working multiple job functions at GE — and having these various perspectives — helps her understand that it's not just about how you teach someone to solve a problem, but it's how you encourage someone to get to the source of the issue and address it from the user's perspective.

Marcia Brey

“Doing this requires a cross-functional approach, where associates from different areas of the business must come together and dig deeper to uncover the real issues. But it's this collaboration, this camaraderie, that catches on and starts to spread," she explains. “I think there's a social aspect to Lean that's often overlooked, but that associates respond strongly to, that can only come when employees feel genuinely engaged and enabled by leadership. It's not rocket science, but it takes a calculated approach and a commitment by management to model this ideal state in their words and deeds day in and day out."

One of Brey's favorite go-to leadership tactics is sketching and drawing sessions. “Collaboration sounds great, but if you just have a bunch of people sitting in a room waiting to share their opinion, then not a lot tends to happen," she says.

“With lean thinking, we have our teams get out the sketch pad and draw their ideas. Then we put the sketches on the wall and go through one by one asking, 'What do you see?'"

One picture might not show the entire problem, she explains, but when you see them collectively it creates a depth that you might not have even realized was there. For Brey, it's not just about talking and barking demands, it's about using a process that encourages employees to see beyond their own perspective.

Leading in a Male Dominated Industry

In regard to leading in a male dominated environment, Brey said it's nothing she's not used to, and something she doesn't obsess over.

“I'm an engineer by trade, so I have been in environments with a disproportionate ratio of men to women for most of my career, especially early on. The simple answer is that we need more representation of women in technical roles. For instance, the foundation of lean and what we're doing comes from a manufacturing and supply chain environment, which is very underrepresented by women leaders or really, women in general," she said. “Naturally, it can be intimidating to be the only gal in a group of guys, but hard work and bright ideas are universal, and there's nothing that breaks down barriers faster than succeeding on a project together."

“Naturally, it can be intimidating to be the only gal in a group of guys, but hard work and bright ideas are universal, and there's nothing that breaks down barriers faster than succeeding on a project together,"

-Marcia Brey

She adds that it's important to have leaders at all levels, both at GE and in general, that accurately reflect the diversity of the company's consumers and employees. The more diverse the leadership culture, the wider the breadth of thinking.

And while the manufacturing space holds firm as “a man's world," it is a new generation of leaders — including leaders like Brey — that change the perception of women in commercial industries.

6min read
Health

What Sexual Abuse Survivors Want You to Know

In 2016, I finally found my voice. I always thought I had one, especially as a business owner and mother of two vocal toddlers, but I had been wrong.


For more than 30 years, I had been struggling with the fear of being my true self and speaking my truth. Then the repressed memories of my childhood sexual abuse unraveled before me while raising my 3-year-old daughter, and my life has not been the same since.

Believe it or not, I am happy about that.

The journey for a survivor like me to feel even slightly comfortable sharing these words, without fear of being shamed or looked down upon, is a long and often lonely one. For all of the people out there in the shadows who are survivors of childhood sexual abuse, I dedicate this to you. You might never come out to talk about it and that's okay, but I am going to do so here and I hope that in doing so, I will open people's eyes to the long-term effects of abuse. As a survivor who is now fully conscious of her abuse, I suffer from post-traumatic stress disorder (PTSD) and, quite frankly, it may never go away.

It took me some time to accept that and I refuse to let it stop me from thriving in life; therefore, I strive to manage it (as do many others with PTSD) through various strategies I've learned and continue to learn through personal and group therapy. Over the years, various things have triggered my repressed memories and emotions of my abuse--from going to birthday parties and attending preschool tours to the Kavanaugh hearing and most recently, the"Leaving Neverland" documentary (I did not watch the latter, but read commentary about it).

These triggers often cause panic attacks. I was angry when I read Barbara Streisand's comments about the men who accused Michael Jackson of sexually abusing them, as detailed in the documentary. She was quoted as saying, "They both married and they both have children, so it didn't kill them." She later apologized for her comments. I was frustrated when one of the senators questioning Dr. Christine Blasey Ford (during the Kavanaugh hearing) responded snidely that Dr. Ford was still able to get her Ph.D. after her alleged assault--as if to imply she must be lying because she gained success in life.We survivors are screaming to the world, "You just don't get it!" So let me explain: It takes a great amount of resilience and fortitude to walk out into society every day knowing that at any moment an image, a sound, a color, a smell, or a child crying could ignite fear in us that brings us back to that moment of abuse, causing a chemical reaction that results in a panic attack.

So yes, despite enduring and repressing those awful moments in my early life during which I didn't understand what was happening to me or why, decades later I did get married; I did become a parent; I did start a business that I continue to run today; and I am still learning to navigate this "new normal." These milestones do not erase the trauma that I experienced. Society needs to open their eyes and realize that any triumph after something as ghastly as childhood abuse should be celebrated, not looked upon as evidence that perhaps the trauma "never happened" or "wasn't that bad. "When a survivor is speaking out about what happened to them, they are asking the world to join them on their journey to heal. We need love, we need to feel safe and we need society to learn the signs of abuse and how to prevent it so that we can protect the 1 out of 10 children who are being abused by the age of 18. When I state this statistic at events or in large groups, I often have at least one person come up to me after and confide that they too are a survivor and have kept it a secret. My vehicle for speaking out was through the novella The Survivors Club, which is the inspiration behind a TV pilot that my co-creator and I are pitching as a supernatural, mind-bending TV series. Acknowledging my abuse has empowered me to speak up on behalf of innocent children who do not have a voice and the adult survivors who are silent.

Remembering has helped me further understand my young adult challenges,past risky relationships, anger issues, buried fears, and my anxieties. I am determined to thrive and not hide behind these negative things as they have molded me into the strong person I am today.Here is my advice to those who wonder how to best support survivors of sexual abuse:Ask how we need support: Many survivors have a tough exterior, which means the people around them assume they never need help--we tend to be the caregivers for our friends and families. Learning to be vulnerable was new for me, so I realized I needed a check-off list of what loved ones should ask me afterI had a panic attack.

The list had questions like: "Do you need a hug," "How are you feeling," "Do you need time alone."Be patient with our PTSD". Family and close ones tend to ask when will the PTSD go away. It isn't a cold or a disease that requires a finite amount of drugs or treatment. There's no pill to make it miraculously disappear, but therapy helps manage it and some therapies have been known to help it go away. Mental Health America has a wealth of information on PTSD that can help you and survivors understand it better. Have compassion: When I was with friends at a preschool tour to learn more about its summer camp, I almost fainted because I couldn't stop worrying about my kids being around new teenagers and staff that might watch them go the bathroom or put on their bathing suit. After the tour, my friends said,"Nubia, you don't have to put your kids in this camp. They will be happy doing other things this summer."

In that moment, I realized how lucky I was to have friends who understood what I was going through and supported me. They showed me love and compassion, which made me feel safe and not judged.