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Rising Through The GE Ranks: One Woman's Quest To Unite Data And Empathy

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For over two decades, Marcia Brey has fully immersed herself within the factory walls of GE Appliances, arguably one of the world's most recognizable brands.


There, she's learned how to navigate the demands of a massive global business and the intricacies of serving as a leader in a male dominated environment. Now, with her two engineering Masters' degrees and countless hours of experience on the production floor and in the supply chain, Brey is serving as the company's first Lean Enterprise Leader.

“My job is to elevate this thinking — this laser-tight focus on the most efficient use of resources — across our entire enterprise. We want to pull departments and job functions together to solve problems quickly at less cost," Brey told SWAAY.

“It doesn't matter if you're in technology, sales, production, marketing or distribution; every associate has expertise in some aspect of our business, and every associate is part of the Lean Enterprise."

She explained that her team will essentially be the glue that binds these many different perspectives together, allowing the company to see more than any one individual or dataset could ever reveal. This position wasn't just handed to her, though. Throughout her tenure at GE, Brey has continuously proven an effective leader.

Effective Leadership Techniques

To be a fruitful leader in any field or environment, you must be able to engage with, motivate, and challenge individuals for the betterment of the group and company at large. Brey's leadership style is unique in that she takes a hands-on approach, remains humble in her authority, and is able to quickly relate to people with genuine compassion.

“It all starts with empathy," says Brey. “I think many leaders are quick to speak and slow to listen; my best advice is to get out and go see for yourself. Associates don't expect you to know everything, to have all the answers, but will respect you for taking the time to understand their roles and the concerns that come with those responsibilities."

Brey says that by working multiple job functions at GE — and having these various perspectives — helps her understand that it's not just about how you teach someone to solve a problem, but it's how you encourage someone to get to the source of the issue and address it from the user's perspective.

Marcia Brey

“Doing this requires a cross-functional approach, where associates from different areas of the business must come together and dig deeper to uncover the real issues. But it's this collaboration, this camaraderie, that catches on and starts to spread," she explains. “I think there's a social aspect to Lean that's often overlooked, but that associates respond strongly to, that can only come when employees feel genuinely engaged and enabled by leadership. It's not rocket science, but it takes a calculated approach and a commitment by management to model this ideal state in their words and deeds day in and day out."

One of Brey's favorite go-to leadership tactics is sketching and drawing sessions. “Collaboration sounds great, but if you just have a bunch of people sitting in a room waiting to share their opinion, then not a lot tends to happen," she says.

“With lean thinking, we have our teams get out the sketch pad and draw their ideas. Then we put the sketches on the wall and go through one by one asking, 'What do you see?'"

One picture might not show the entire problem, she explains, but when you see them collectively it creates a depth that you might not have even realized was there. For Brey, it's not just about talking and barking demands, it's about using a process that encourages employees to see beyond their own perspective.

Leading in a Male Dominated Industry

In regard to leading in a male dominated environment, Brey said it's nothing she's not used to, and something she doesn't obsess over.

“I'm an engineer by trade, so I have been in environments with a disproportionate ratio of men to women for most of my career, especially early on. The simple answer is that we need more representation of women in technical roles. For instance, the foundation of lean and what we're doing comes from a manufacturing and supply chain environment, which is very underrepresented by women leaders or really, women in general," she said. “Naturally, it can be intimidating to be the only gal in a group of guys, but hard work and bright ideas are universal, and there's nothing that breaks down barriers faster than succeeding on a project together."

“Naturally, it can be intimidating to be the only gal in a group of guys, but hard work and bright ideas are universal, and there's nothing that breaks down barriers faster than succeeding on a project together,"

-Marcia Brey

She adds that it's important to have leaders at all levels, both at GE and in general, that accurately reflect the diversity of the company's consumers and employees. The more diverse the leadership culture, the wider the breadth of thinking.

And while the manufacturing space holds firm as “a man's world," it is a new generation of leaders — including leaders like Brey — that change the perception of women in commercial industries.

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Career

2020 is Around the Corner: Here's How To Design Your Next Decade

Personally, I am over the top excited that we are on the cusp of turning the page on not only a new year but also on a new 10-year window of opportunities and possibilities!

You may be thinking, whoa…I am just embracing the fall season…yikes… it is tough to think about a new decade!


Yet it is this groundwork, this forward thought that you put in place TODAY that will propel you and lead you into greatness in 2020 and beyond. Designing a new decade rests in your ability to vision, in your willingness to be curious, in your awareness of where you are now and what you most want to curate. Essentially, curating what's next is about tapping into today with confidence, conviction, and decision. Leading YOU starts now. This is your new next. It is your choice.

Sometimes to get to that 'next', you need to take a step back to reflect. Please pardon my asking you to spend time in yesterday. Those who know me personally, know that I created and continue to grow my business based on enabling the present moment as a springboard for living your legacy. So, indulge me here! True, I am asking you to peek into the past, yet it is only in order for you to bring the essence of that past forward into this moment called NOW.

One of the best ways to tap into what's next is to clarify what drives you. To design a new decade, ask yourself this question about the past ten years:

What worked? What were my successes?

Make a list of your achievements big and small. Don't type them, but rather use ink and paper and sit with and savor them. Move your thoughts and your successes from your head, to your heart, to your pen, to the paper. Remember that on the flip side of goals not attained and New Year's resolutions abandoned, there was more than likely some traction and action that moved you forward, even if the end result was not what you expected. Once you have a full list of a decade's worth of personal and professional accomplishments, think about how this makes you feel. Do you remember celebrating all of them? My guess is no. So, celebrate them now. Give them new life by validating them. Circle the successes that resonate with you most right now. Where can you lean into those accomplishments as you power into the decade ahead?

Now comes a tougher question, one that I used myself in my own mid-life reinvention and a question I adore because in a moment's time it provides you with a quick reconnect to your unique inner voice.

If it were 10 years ago and nothing were standing in your way, no fear or excuses to contend with…what would you do?

Don't overthink it. The brilliance of this question is that it refocuses purpose. Whatever first came to mind when you answered this for yourself is at its core a powerful insight into defining and redefining the FUTURE decade. Bring your answer into the light of today and what small piece of it is actionable NOW? Where is this resonating and aligning with a 2019 version of yourself?

Then, based on your success list and your answer to the above question, what is your 2020 vision for your business and for the business of YOU?

Designing a new decade begins as a collection of 3,650 opportunities. 3,650 blank slates of new days ahead in which to pivot and propel yourself forward. Every single one of those days is a window into your legacy. An invitation to be, create, explore, and chip away at this thing we call life. One 24-hour segment at a time.

While you have a decade ahead to work on design improvements, you have the ability to begin manifesting this project of YOU Version 2020 right NOW. Based on exploring the exercises in this post, begin executing your vision. Ask questions. Be present. Let go of 2019 and the past 10 years so that you can embrace the next 10. Position acceptance and self-trust at the forefront of how you lead you. One choice at a time.

Don't get bogged down in the concept of the next 10 years. Instead position clarity and intention into each new day, starting today. Then chase every one of those intentions with an in-the-moment commitment and solution toward living a legendary life!