Rahama Wright, a first generation Ghanian, was no stranger to the difficulties that encumber women's lives in Africa. Growing up, her mother would tell her stories of how different her childhood was versus Rahama's in upstate New York. “She wasn't allowed to got to school because she was a girl," Wright reflects, “and her parents wanted her to marry very young."
Off the back of her mother's history, Rahama decided her future would be in Africa, but didn't know what that would look like. She then interned in Burkina Faso for the U.N, and joined the peace corp out in a rural village in Mali. It was there where she first truly understood the realities of work for women in Africa, and how crude the conditions were in comparison especially with the U.S, and how little the pay was for the tremendous work load they bore.
Having realized during her internship in Burkina Faso that Shea butter originates in Africa, she saw a gap in the market and an idea came to fruition as she entered the peace corp - “I began formulating my ideas for the business during my time in the peace corp," a business that would come to centre around the women of Ghana and giving them a means to live, comfortably.
“I always knew I wanted to do something in Africa but didn't know what exactly"
“As a peace corp volunteer I started doing research about how women make money," she remembers, “I was so fuelled by this desire to do something to help these women." With that, and a very shaky business plan in place, Wright began her non-profit. “The benefit of being young was not thinking things through - I just dove in. I Initially structured Shea Yaleen as a non-profit and would talk to anyone who would give me the time of day."
Wright's work ethic and brazen approach to business would come to serve her well over the next eight years, but having utilized “all of her resources" there was a worry that all of her hard work might not pay off. “It wasn't until i realized that someone in their twenties could not get foundational support that I start looking for other means of investing. I did a pivot and start looking at impact investors."
She had taken a long look at her work and decided to her the company into a for-profit. On this, she says“For anyone that wants to start a business you have to look at your idea, see where the weak points are and pivot," and readily admits, “it's been very beneficial to turn it to a for-profit."
It was then that her product was picked up by grocery store giant Whole Foods and things began to change for the brand - “8 years after i started I got my products into whole foods and then into MGM resorts." Surprisingly, having approached those 8 years with little to nothing but a youthful mind and a dedication, it was after she landed these big accounts that “doubt started creeping in later on when things were actually working - not in the early days."
“I want to transform the lives of the women we work with"
The process of production centers around women - “we work with women in northern Ghana giving them a living wage." Shea Yaleen is pivotal in these villages for women. They can afford a health card, menial groceries that were unattainable before. Wright attributes this development to what she saw on the ground - “you can't change anything in life if you're not willing to experience someone else's life." This is another element of Wright's mission whereby she hopes to change the perception of African culture in the west - “we want to transform what we believe what can come out of Africa. Too often we have all of these negative stories coming out of there."
Wright is no stranger to her production plants in Ghana and travels there plenty of times throughout the year, but also has three main points of contact on the ground who are trusted with the day-to-day maintenance of production.
Looking forward, Shea Yaleen hopes to expand its ingredient base, and Wright looks to the Ivory Coast and Senegal for further expansion of the brand. And After having reaped the benefits of her partnership with MGM, she is also looking to further her presence in the luxury skincare market.
“For us to do a pivot and be in a beauty panel, where people are coming to treat themselves, and they're using a luxury product - that's where we need to be." She aims off the back of this success to see her products on the shelves of Nordstrom and Sephora.“Then we'd want to do a line extension that is more mass market looking at Target - another price point where the customer is only looking to spend 10 dollars. That's about two and a half years down the line right now." In the meantime, her focus is the luxury market, and global expansion. She has seen growth in their Canadian and British consumer base, and will look to further their international presence in the coming months.
SWAAY asked Rahama how she thinks the current political climate might affect the brand, to which she was admittedly worried, “the administration has already made it quite clear they're going to penalize companies that import products and the main ingredient to all of our products is an imported ingredient."
However, she chuckles, “the only caveat is that we are under a congressional trading agreement called the Africa Growth Opportunity Act, which was renewed under Obama we have a bit of protective coverage because all ingredients that are part of AGOA come into the U.S care free."
Wright's devotion and emotional attachment to not only her product but the place behind it and her roots there, makes Shea Yaleen a uniquely special brand. As with most entrepreneurs, the drive for success is overwhelming here, but also the drive to place her workers within an environment where they can flourish is extremely prevalent. It's clear that the women in Ghana have a lotto be thankful for having Wright as their boss, and we at SWAAY are very much looking forward to what Wright and her female troops will go on to do next.
Not too many years ago, my advice to political candidates would have been pretty simple: "Don't do or say anything stupid." But the last few elections have rendered that advice outdated.
When Barack Obama referred to his grandmother as a "typical white woman" during the 2008 campaign, for example, many people thought it would cost him the election -- and once upon a time, it probably would have. But his supporters were focused on the values and positions he professed, and they weren't going to let one unwise comment distract them. Candidate Obama didn't even get much pushback for saying, "We're five days away from fundamentally transforming the United States of America." That statement should have given even his most ardent supporters pause, but it didn't. It was in line with everything Obama had previously said, and it was what his supporters wanted to hear.
2016: What rules?
Fast forward to 2016, and Donald Trump didn't just ignore traditional norms, he almost seemed to relish violating them. Who would have ever dreamed we'd elect a man who talked openly about grabbing women by the **** and who was constantly blasting out crazy-sounding Tweets? But Trump did get elected. Why? Some people believe it was because Americans finally felt like they had permission to show their bigotry. Others think Obama had pushed things so far to the left that right-wing voters were more interested in dragging public policy back toward the middle than in what Trump was Tweeting.
Another theory is that Trump's lewd, crude, and socially unacceptable behavior was deliberately designed to make Democrats feel comfortable campaigning on policies that were far further to the left than they ever would have attempted before. Why? Because they were sure America would never elect someone who acted like Trump. If that theory is right, and Democrats took the bait, Trump's "digital policies" served him well.
And although Trump's brash style drew the most handlines, he wasn't the only one who seemed to have forgotten the, "Don't do or say anything stupid," rule. Hillary Clinton also made news when she made a "basket of deplorables" comment at a private fundraiser, but it leaked out, and it dogged her for the rest of the election cycle.
And that's where we need to start our discussion. Now that all the old rules about candidate behavior have been blown away, do presidential candidates even need digital policies?
Yes, they do. More than ever, in my opinion. Let me tell you why.
Digital policies for 2020 and beyond
While the 2016 election tossed traditional rules about political campaigns to the trash heap, that doesn't mean you can do anything you want. Even if it's just for the sake of consistency, candidates need digital policies for their own campaigns, regardless of what anybody else is doing. Here are some important things to consider.
Align your digital policies with your campaign strategy
Aside from all the accompanying bells and whistles, why do you want to be president? What ideological beliefs are driving you? If you were to become president, what would you want your legacy to be? Once you've answered those questions honestly, you can develop your campaign strategy. Only then can you develop digital policies that are in alignment with the overall purpose -- the "Why?" -- of your campaign:
- If part of your campaign strategy, for example, is to position yourself as someone who's above the fray of the nastiness of modern politics, then one of your digital policies should be that your campaign will never post or share anything that attacks another candidate on a personal level. Attacks will be targeted only at the policy level.
- While it's not something I would recommend, if your campaign strategy is to depict the other side as "deplorables," then one of your digital policies should be to post and share every post, meme, image, etc. that supports your claim.
- If a central piece of your platform is that detaining would-be refugees at the border is inhumane, then your digital policies should state that you will never say, post, or share anything that contradicts that belief, even if Trump plans to relocate some of them to your own city. Complaining that such a move would put too big a strain on local resources -- even if true -- would be making an argument for the other side. Don't do it.
- Don't be too quick to share posts or Tweets from supporters. If it's a text post, read all of it to make sure there's not something in there that would reflect negatively on you. And examine images closely to make sure there's not a small detail that someone may notice.
- Decide what your campaign's voice and tone will be. When you send out emails asking for donations, will you address the recipient as "friend" and stress the urgency of donating so you can continue to fight for them? Or will you personalize each email and use a more low-key, collaborative approach?
Those are just a few examples. The takeaway is that your online behavior should always support your campaign strategy. While you could probably get away with posting or sharing something that seems mean or "unpresidential," posting something that contradicts who you say you are could be deadly to your campaign. Trust me on this -- if there are inconsistencies, Twitter will find them and broadcast them to the world. And you'll have to waste valuable time, resources, and public trust to explain those inconsistencies away.
Remember that the most common-sense digital policies still apply
The 2016 election didn't abolish all of the rules. Some still apply and should definitely be included in your digital policies:
- Claim every domain you can think of that a supporter might type into a search engine. Jeb Bush not claiming www.jebbush.com (the official campaign domain was www.jeb2016.com) was a rookie mistake, and he deserved to have his supporters redirected to Trump's site.
- Choose your campaign's Twitter handle wisely. It should be obvious, not clever or cutesy. In addition, consider creating accounts with possible variations of the Twitter handle you chose so that no one else can use them.
- Give the same care to selecting hashtags. When considering a hashtag, conduct a search to understand its current use -- it might not be what you think! When making up new hashtags, try to avoid anything that could be hijacked for a different purpose -- one that might end up embarrassing you.
- Make sure that anyone authorized to Tweet, post, etc., on your behalf has a copy of your digital policies and understands the reasons behind them. (People are more likely to follow a rule if they understand why it's important.)
- Decide what you'll do if you make an online faux pas that starts a firestorm. What's your emergency plan?
- Consider sending an email to supporters who sign up on your website, thanking them for their support and suggesting ways (based on digital policies) they can help your messaging efforts. If you let them know how they can best help you, most should be happy to comply. It's a small ask that could prevent you from having to publicly disavow an ardent supporter.
- Make sure you're compliant with all applicable regulations: campaign finance, accessibility, privacy, etc. Adopt a double opt-in policy, so that users who sign up for your newsletter or email list through your website have to confirm by clicking on a link in an email. (And make sure your email template provides an easy way for people to unsubscribe.)
- Few people thought 2016 would end the way it did. And there's no way to predict quite yet what forces will shape the 2020 election. Careful tracking of your messaging (likes, shares, comments, etc.) will tell you if you're on track or if public opinion has shifted yet again. If so, your messaging needs to shift with it. Ideally, one person should be responsible for monitoring reaction to the campaign's messaging and for raising a red flag if reactions aren't what was expected.
Thankfully, the world hasn't completely lost its marbles
Whatever the outcome of the election may be, candidates now face a situation where long-standing rules of behavior no longer apply. You now have to make your own rules -- your own digital policies. You can't make assumptions about what the voting public will or won't accept. You can't assume that "They'll never vote for someone who acts like that"; neither can you assume, "Oh, I can get away with that, too." So do it right from the beginning. Because in this election, I predict that sound digital policies combined with authenticity will be your best friend.